Wednesday, October 16, 2013

How To Remove Viruses From Mac OS X

Apple produces the best quality gadgets in the world. They are best known for their hardware. All their products like iPods, iPads and Mac books are the best in their class. All the gadgets of Apple use the software developed by them. The Mac book uses the operating system called Mac OS X, which is developed especially for it. The Mac OS X is one of the best operating systems and it has got a number of security features. Most of the people doubt that do Mac get viruses.
Even though the Mac OS X is considered as unaffected by any type of viruses, careless use by browsing through suspicious websites can result in virus infection. And once infected, the viruses might damage the programs and files on your computer. So you have to remove the viruses as soon as possible to ensure better performance of your computer.
Numerous software are available for removing viruses from the Mac OS X. If you want to protect your Mac book from viruses, try using the following antivirus software.

ClamXav

Go to Softonic and click on the Free Download to download the ClamXav software to your computer. Once the download is complete, install it on your computer by clicking the Install button and then the Continue button. After completing the installation procedure, click Start Scan. Then the software scans for viruses in the computer and displays it if anything is found. Click on them to select them and then click Delete to remove the viruses from the software.

MacScan

In your Mac book, go to the MacShareware and there you can find a link to download the MacScan. Click that link and download the software. Once the download is complete, install the software by clicking the Install button. Then scan for viruses and delete all the viruses that are found during the scanning.

iAntiVirus

On your Mac book, go to the PC tools and there you can find a link to download the iAntiVirus for free. Click that link to download the software. Install the software on your Mac. Click the Scan My Mac button to scan for viruses. After completing the scanning process, delete all the viruses by clicking the Remove button.
Hope your doubts on do Mac get viruses have been cleared. You can try using any of the above mentioned antivirus software to remove the viruses from your Mac book.

Tuesday, October 8, 2013

How To Troubleshoot USB Issues On A Dell XPS Computer

Many computer peripherals and devices now come equipped with USB ports that let you connect to the computer easily. Just about any computer that you buy today comes with one or more Universal Serial Bus (USB) connectors. These USB connectors let you attach mouse, printers and other accessories to your computer quickly and easily. 

Windows support USB as well, so the installation of the device drivers is quick and easy. Compared to other ways of connecting devices to your computer (including parallel ports, serial ports and special cards that you install inside the computer's case), USB devices are incredibly simple. 

Let’s take the case of Dell XPS computer. In certain cases, the device may not work properly if your computer's USB ports are experiencing problems. To fix a USB issue with your Dell XPS computer in Windows, you need to ensure that the operating system is recognizing the ports and make sure you have the latest BIOS.

Instructions
  • If you have problems with your USB device, unplug the device from the currently connected USB port. Try connecting it to a different USB port on the Dell XPS computer and check if the problem persists.
  • Go to the Start menu and click on Control Panel. This will bring up the Control Panel window. From the Control Panel window, choose Performance and Maintenance. Now select the option System.
  • You will now get a new window, from which you have to click on the Hardware tab. Further, click on Device Manager. This will display a list of hardware components connected to your computer. Go though the list and locate the heading labeled Universal Serial Bus Controllers and click on it. Right-click the first USB port entry and click on Uninstall.
  • You will find a few USB entries listed under the Universal Serial Bus Controllers heading. Repeat the uninstall process on each USB entry. Once you have finished the process, close the Device Manager window and restart your XPS computer.
  • When you get the Found New Hardware prompt, follow the onscreen installation instructions. Remove the USB device and plug it back in. Attempt to use the device to see if the issue has been resolved.
  • Launch your Web Browser and navigate to the Dell support page. Click Select Model and then choose Desktops. Click XPS and select the specific model of XPS computer that you use.
  • Click the BIOS heading and select the download link for the most recent BIOS version. Double-click the BIOS file and execute the installation steps. Restart Windows XP after the installation completes.
If the problem is with your Windows operating system, you can get in touch with the Windows Support team through the Microsoft Support Center and get needed assistance.

Instructions For Retrieving Compacted Emails In Outlook Express

Microsoft Outlook Express periodically compacts emails to save space. You can perform a manual compaction process, when required, to keep the application to function efficiently. The compacted emails for each folder are stored in a database file. You may have problems retrieving the compacted messages if the database file is damaged. 

Microsoft has updates available on its website to help you retrieve compacted mails in Outlook Express, and you can locate the database file in which the emails or backup copies of the files are stored. Assistance is available through Microsoft help line and chat support for those who have issues with using Outlook Express.

Instructions
  • Launch the Microsoft Outlook Express application by clicking on the Start button from the Windows desktop and then clicking on Outlook Express from the Start menu or the Programs menu. Alternatively, you can click on the Outlook Express icon on your Windows desktop or your taskbar.
  • Click on the View menu and click on Current View. Ensure that Show All Messages is checked and the Show Replies to My Messages box is not checked. Your messages might not be missing, but are simply excluded from your current view settings. If you are able to retrieve your missing messages after changing these settings, do not perform the following troubleshooting steps, as your database files are not affected.
  • Navigate to Microsoft’s KB918069 page with your Web browser. Outlook Express is a Microsoft product and Microsoft has Knowledge Base (KB) articles available to provide technical support for known issues with its products. KB918069 helps you to retrieve compacted emails in Microsoft Outlook Express 6. Go through the entire article before proceeding.
  • Download Security Update MS06-076 and the KB918766 package using the links provided on the page. Double-click on the downloaded files and follow the on-screen wizard to install the software updates. You may be required to restart the Outlook Express application.
  • Double-click on the Recycle Bin icon on your desktop to open the Recycle Bin. After you have installed the update, Outlook Express will automatically place backup copies of your database files in the Recycle Bin after compaction with a .bak extension. Right-click on a BAK file and click on Restore from the drop-down menu.
  • Locate the Mail_folder_name.bak file from your computer. Right-click on the file, click on the Rename option and change the extension to .dbx, so that the filename is changed to Mail_folder_name.dbx.
Start Outlook Express again. It should have retrieved the compacted mails from the DBX file for that mail folder. For more assistance, contact Microsoft Help Line and their tech support executives will help you fix the problem.

How To Setup Road Runner Webmail On Outlook

There are many business enterprises that use Time Warner’s Road Runner as their Internet service provider. Such people can make their email experience more beautiful by taking advantage of Microsoft Outlook, which is a popular email client provided by Microsoft. 

When you configure Road Runner Webmail to Outlook, you are combining two services into one package. You can access your Road Runner email and at the same time, use the Microsoft Outlook features, such as its built-in calendar, task and notes manager etc. In order to setup Road Runner webmail on Outlook, you don’t have to contact Time Warner or make any changes to your internet account. Simply follow the below mentioned Outlook Setting instructions to add Road Runner webmail to Microsoft Outlook.

Instructions
  • Launch Microsoft Outlook on your computer.
  • Go to the File menu at the top of the Microsoft Outlook menu bar and click the File button. Now click the option Add Account in the right pane.
  • Next thing you need to do is to click the option Manually Configure Server Settings or Additional Server Types since Road Runner needs manual configuration.
  • Now you need to select Internet E-mail as the account type. You need to provide your full name and the Road Runner email address in the first two boxes.
  • Locate the Account Type drop-down menu and click on it. Select POP3. Type pop-server.domain.rr.com as the incoming mail server and smtp-server.domain.rr.com as the outgoing server, replacing Domain with the state abbreviation shown in your email address.
  • Type your Road Runner username and password in the following fields. Click the Remember Password check box to save your password.
  • Click Next to verify whether the Road Runner's settings are configured properly.
  • Finally click the Close and Finish buttons respectively to finish adding Road Runner to Microsoft Outlook.
Outlook will automatically download Road Runner messages after the account configuration process is complete. To make your email experience more secure, you need to take care of certain things. If you are sharing your computer with other users, make sure that you do not save your password during the account setup process; otherwise there is a possibility of other people accessing your account.

If you have further doubts on Outlook Setting and adding the Road Runner account, you may contact the Microsoft Support Center to get more assistance.

Friday, October 4, 2013

Learn How To Delay Or Schedule Email Delivery On Outlook 2010

Have you ever been in a situation where you wished you could undo sending one particular email? Or perhaps you have an email you want delivered on a schedule rather than sending it immediately. In either case, Outlook 2010 makes it simple as long as you know where Microsoft has tucked away the feature.  Good news for you, here we are to show you how to defer or schedule an email in Microsoft Outlook. Read on to know more about Microsoft Outlook and how the process is done.

Instructions
  • Launch Outlook 2010 and click New E-mail to compose a new message.
  • In the new message, click the Options ribbon and then click Delay Delivery.
  • Under the Delivery Options heading, check Do not deliver before: and then select a date and time that you would like the email to be delivered on.  When finished, click Close. That covers delivery of a single item in Outlook.
  • In Outlook 2010, click File, then Info and then click the Manage Rules & Alerts button at the bottom.
  • The Rules and Alerts window should pop-up.  Click New Rule.
  • In the Rules Wizard that appears under Start from a blank rule, click Apply rule on messages I send.  Then click the Next button.
  • You will now be taken to the next window where you don’t have to do anything.  Simply click Next and skip it entirely.
  • Because we selected no conditions, Outlook will prompt to apply the rule to every message sent from it.  Click Yes to confirm this option.
  • Now you need to select an action. You can set to defer delivery by a number of minutes.  Select the checkbox for Defer delivery by a number of minutes. Scroll down and click on the blue link written as “a number of” which will bring up the Deferred Delivery dialog box. Type in the number of minutes you would like Outlook to wait before sending emails. Once you’ve entered this, click OK and then Next.
  • Next, we will choose exceptions.  To make sure that high priority emails get through, we need to select the checkbox for “except if it is marked as importance”. Now go down to the bottom and click the blue link written as “importance” and select High from the dropdown box.  Once done, click OK and then Next.
  • In the window that appears, under “Step 1:”, type in a name for your Outlook send undo / delay delivery rule.  Once you’ve done that, leave everything as it is and click Finish.
Once these few steps are executed, Outlook will be set up to delay / defer delivery of every single email you send, unless the email is marked as High priority. This will allow you to undo any emails and fetch you time to review mails before you send them. If you want to know more about Microsoft Outlook and its features, go through the Outlook help menu and learn more tips.

Friday, September 6, 2013

How To Access The Help And Support Option In Windows 7

Windows 7 Help and Support can offer the best solution when you end up with troubles related to the working or operation of your operating system. Help and Support options include a lot of troubleshooting tips that can help fix many of the software and hardware related issues.

Windows 7 is equipped with one of the best Help and Support options. Even the software experts depend on the Help and support topics in order to troubleshoot various issues connected with the operating system. The greatest advantage of the Help and Support topics is that it can be followed even by someone who is new to Windows.

This article will let you know more about the Help and Support options incorporated in the Windows 7 operating system.

Windows 7 Help and Support

The support options can be accessed with two clicks. The Help and Support options are displayed under the Start menu option. Click on the Start menu followed by the Help and Support option in order to open the Help topics in a new window. This will open up a new window on your screen with a search box on the top. The search box can be used to search for a particular word or a phrase connected with the installation or operation of the Windows 7 operating system. There are the three other options listed below the Search box. These options are as follows.

  • How to get started with your computer
  • Learn about Windows basics
  • Browse help topics
How to get started with your computer

As the name itself suggests, this option helps the users gain a basic understanding of the operating system. It helps the users know more about the different aspects related to moving files from other systems, creating back up options, creating new user accounts etc. This option in the Help topic lets the user know more about the Personalization and Customization options as well.

Learn about Windows basics

It will give the user an insight into the basics of Windows. It deals with hardware related topics, input devices etc. It also gives a brief idea about the basics of the various Desktop functions.

Browse help topics

This is a summary of the Help and Support topics. Make use of this option to browse through different help topics.


The help topics are arranged in a lucid and self-explanatory manner. This will help the users gain information on any subject within very less amount of time.

Monday, August 26, 2013

How To Fix Windows Error Message 80070005


The error code 80070005 is often associated with administrative permissions. A lot of reasons can contribute to this issue. Follow the instructions briefed below to know about the reasons contributing the error and the ways to fix such Microsoft problems.

Blank Password
  • Navigate to the location where you have set your user accounts in Windows XP.
  • Click on the Start orb placed on the bottom left corner of the home screen. From the Start menu, select the label that reads Control Panel. Switch the Control Panel window view from Category to Classic. To do this, click on the link Switch to classic view.
  • From the Control Panel Window, select User Accounts. Now, find the user who is associated with creating the task in the task scheduler.
  • Select the user. Click on the link that reads Create a Password.
  • Enter the new password. Click on the link that reads Create Password. Close all the applications and restart Windows operating system.
  • Click on the Start orb placed on the bottom left corner of the home screen. From the start menu, select the label that reads All Programs. From the All Programs menu, select the label that reads Accessories, System Tools and then the label, Scheduled Tasks.
  • Reconfigure the task that caused the error message. When prompted, create the new user name and password. If the task is created, the problem is resolved.

Startup programs restricting the permissions
  • Launch the browser. Place the mouse pointer on the navigation space and access the Windows Defender Microsoft website. Wait for the application to download. This may take a minute or two.
  • Now, double click the installation file and run the installation.
  • Click on the Start orb placed on the bottom left corner of the home screen. From the Start menu, select the label that reads All Programs. From the All Programs list, select the application label Windows Defender.
  • Launch the application window. From the application home page, select the label that reads Tools and then the label Software Explorer.
  • Select the security or anti-virus program that is making the process corrupt. Hit the Disable option to disable the application.
  • Click the name of any program that might be interfering with permissions and then click "Disable."
  • Exit all applications and restart your computer. After your computer has restarted, re-launch the application and see whether the error has been fixed or not.

Follow the instructions listed above to resolve the Microsoft problems in your system. For any further assistance, contact our tech support centre.