Tuesday, July 30, 2013

Help For Uninstalling A Pen Tablet


Besides making it possible to draw digital art, using pen tablets you can write with a pen or get your work done with a graph on your computer. However, there are times when you would like to remove it from your computer in case you are looking forward to upgrade it. Well, uninstalling a pen tablet is a very simple and easy task. You just need to follow these simple instructions from our  help team to get this done. Let us see how.
Deleting Tablet Software from Windows and Linux

  • You can start out the process by first logging into the computer that your tablet is installed on.
  • Next up, you need to go to the Windows Start menu located on the left side bottom corner of your computer screen. In case you are using Linux operating system, you need go the System menu located towards the top of your computer screen.
  • Now, when the Start menu opens up, you need to click on the icon that is labeled by Control Panel from the list of Start menu options. For Linux users, it will be given as Administrations.
  • After that, in the Control Panel window, you need to click on the Add or Remove Programs option in Windows operating system. In Linux operating system, you need to click on the option that is named as Synaptic Package Manager.
  • Once you do that, you need to select the pen tablet’s software and press the button that is labeled by Uninstall. This will open up a new window with a set of instructions that will guide you through the un-installation process. In case of Linux operating system, you need to click on the option that reads Mark for Removal listed under the main menu screen.

Deleting the Tablet Driver from Windows

  • Go to Windows Start menu located on the left side bottom corner of your computer screen and then click on the option that is named as Devices and Printers.
  • Following which you need to click on the tablet icon or name.
  • Next up, press the Remove Device option and follow the onscreen instruction wizard that pops up to delete the tablet driver from your computer.

So, that is all about uninstalling a pen tablet. In case you need any further information on this, please get in touch with our  help team.

Monday, June 24, 2013

Troubleshooting Outlook Calendar

Outlook, the email application meant for Windows based devices sometimes reports error when you try to connect and print via a network. This may be due to trackpad and calendar permissions conflict. This article will help you trouble shoot the Outlook problems associated with printing via a network.

Steps to tackle problems like TrackPad Conflict

• From the Start menu, select the label that reads All Programs. Now from the programs listed on the All Programs list, select the label that reads Microsoft Outlook.
• Click the icon labeled Calendar. From the Calendar dropdown, select the label that reads Navigation pane. From the Navigation Pane, select the calendar you want to print. Now click on the label that reads File placed on the Tools bar. From the File dropdown, select the label that reads Print. Now select Page Setup.
• Now click on the Format tab and then remove the tick mark in the box next to the label TaskPad.
• Hit the OK button to make the system accept the changes you have made. Now click on the label that reads Daily Style. From the Daily Style window, select the calendar print style.
• Click OK after you have selected the calendar style.

Resolving Calendar Permissions Conflicts

• Click the icon labeled Calendar. From the Calendar dropdown, select the label that reads Navigation pane. These steps have to be performed on the user's computer who is sharing the calendar.
• Now click on the label that reads File placed on the Tools bar. From the File dropdown, select the label that reads Folder and then Properties. This will now open the Calendar Properties dialogue box. From the Calendar Properties window, select the Permissions tab.
• Now click on the Add button. Now select the user with whom you intend to share the calendar for printing. Place a tick mark in the box next to the label Reviewer. Hit the OK button and the Apply button to save the changes made.
• Now log on to the user’s computer who intends to print the Outlook calendar that you have shared.
• Click the icon labeled Calendar. From the Calendar dropdown, select the label that reads Navigation pane. From the Navigation Pane, select the calendar you want to print. Now click on the label that reads File placed on the Tools bar. From the File dropdown, select the label that reads Print.
• Now click on the label that reads Daily Style. From the Daily Style window, select the calendar print style. Hit OK to initiate the printing process.

Follow the steps above to troubleshoot Outlook problems. For more assistance, drop into our Outlook tech support sites and blogs. 

Monday, June 17, 2013

Instructions To Turn Off Microsoft’s Instant Messenger

Microsoft’s Instant Messenger service lets you connect to your dear ones in real time. Its simple interface makes it easy for the users to establish a quick communication channel. The photo sharing and video chatting feature made it an instant hit among the Windows computer users. Windows Instant Messenger gets automatically installed into your computer when you install any Windows version.
Usually Instant Messenger is enabled by default when you startup your computer. You may sometimes want to disable Instant Messenger for some reason. Microsoft has integrated this chat program with many of its other applications like Microsoft Outlook. Sometimes it can get really annoying as that the Microsoft chat service causes frequent pop up ads to appear while you’re do something important. If you are using Windows XP computer, you can easily disable the Instant Messenger service from your computer by following the below mentioned steps.

Instructions to disable Microsoft Instant Messenger

Go to the Start menu in the bottom left corner of the screen, and click on it. Select Control Panel and click to open it.
From the Control Panel window, locate the “Administrative Tools” icon. Double-click to open the available list of services. You can see different system tools listed over there.
Locate “Services” icon and double-click to open it. The Services window will display the list of services active on your computer. Locate the service titled “Messenger”. Double-click to open the “Messenger Properties” window. Locate the Startup type option. Click on the drop-down list to see the options available. There will be three options to choose from, namely – Automatic, Manual and Disabled. Choose the option labeled “Disabled” from the drop-down list.
Just below the Startup type, there will be another option that reads “Service status”. Click on the “Stop” button.
Finally click “OK” to apply the changes.
You have now successfully turned off Microsoft Instant Messenger. From the next time on, you won’t see the Instant Messenger Microsoft chat icon on the taskbar, in the bottom right corner of your computer screen. Once you have disabled this instant messaging service, you won’t get anymore annoying pop ups or ads through it. In case you need further assistance with disabling Instant Messenger, you can always seek help from the Microsoft support site online. They’ll be available round the clock to help you out.

Tuesday, June 11, 2013

How To Get Rid Of Hp Remote Support Software Manager

The HP desktops and laptops come preinstalled with the HP Remote Support Software Manager application that let users use Remote Assistance for HP personnel access. If you don’t want this software to take up your system space, you may remove it from your computer. However, before you make any changes on your computer, it’s advisable to create a System Restore point so that you could roll back to the previous state if something wrong happens to your computer. Below mentioned are Windows Support guidelines to create a restore point and remove the HP Remote Support software from your computer. 

Instructions for creating the System Restore Point

  • Go to the Start menu and right-click on “Computer”. 
  • From the popup menu, select the option “Properties”. 
  • From the Properties window, locate the link for "System Protection” which is on the left navigation pane. Click on that link to open the System Protection window. 
  • From this window, select the tab for “System Protection” and click on the “Create” button. Clicking this button will create a new System Restore point. 
  • When you create the System Restore point, you will be provided with an option to type a description for the newly created restore point. Giving the description will let users identify a particular restore point if you have many. 
  • After you have entered the description, click the “Create” button. Your system will now have a new manually created Restore Point. 

Instructions for uninstalling the HP Remote Support Software Manager

  • Click the Start button and select “Control Panel”
  • From the Control Panel window, locate the link “Programs” and click on it. 
  • Under the Programs window, you will find “Programs and Features” option. Click to see the list of installed programs in your computer. Go through this list and locate “HP Remote Support Software Manager” program name. Click to select the entry. 
  • When you select the entry, you will see the option to remove the program from your computer. Click the “Uninstall” button, which you see on the top navigation bar. 
  • Sometimes you may need administrative privileges to perform the uninstallation. If prompted, provide the Administrative password and click “Continue”.
  • The program will now be uninstalled from your computer. 

You will get Windows support from Microsoft Help and Support Center in case you need further assistance on this. 

Wednesday, May 15, 2013

Enable NetMeeting In A Windows XP Computer


Microsoft has smartly incorporated a very useful feature called NetMeeting in its Windows operating systems, which enables users to communicate and coordinate with different people in different locations. Using NetMeeting, you could easily establish a communication channel through which you could share images, video, data files or any other documents you want. Windows NetMeeting was the first to introduce the video conferencing feature, a feature that was later carried on to other popular IM services like the Yahoo Messenger and the Windows Live Messenger that we have today. Since Windows XP is still being widely used, there are many who use NetMeeting today even though more advanced IM services are available now.

In the Windows XP operating system, you can’t find an icon or link to access NetMeeting directly. You need to manually enable this feature in order to be able to use it. The following Windows XP Help guidelines will help you to enable this feature in your computer.

Instructions to enable NetMeeting in Windows XP 

  • Go to the Start menu, and locate the Help and Support option in the Start menu. 
  • Click this option to open the “Help and Support Center” window.
  • Go to the menu bar of the Help and Support Center window and click the “Index” icon. Doing this will change the view settings to Index view.
  • Click on the Search box in the Help and Support Center window and type “netmeeting” into the text field. There will be a green arrow button beside the Search tab. Click on it. Now you will have the index listing in the left pane of the Help and Support Center window.
  • Locate the NetMeeting link, which you will see, next to the Help and Support Center window. Click to highlight the “NetMeeting” link. Click on the “Display” button to open the “Topics Found” window.
  • Under the “Topics Found” window, locate the link "Using NetMeeting". Click to highlight the link and then click the “Display” button. The Topics Found window will now close, and you will get the “Using NetMeeting" page on the right pane of the Help and Support Center window.
  • When you get the "Using Netmeeting" page, look for the link "NetMeeting" and click on it to enable NetMeeting. 

You could seek Windows XP help from Microsoft Support Center, in case you have problems using the NetMeeting application.

Monday, April 15, 2013

Steps To Increase The Memory Of Your Laptop


Nowadays laptops come with memory sizes that is more than enough for normal usage. Of course, how much is “enough” is arbitrary as it largely depends upon use. But you can always choose to increase the memory to make your laptop more efficient.  If the memory of your laptop is low, you can’t expect much from it in terms of performance. People usually think that increasing laptop memory is something that can only be handled by a technical person, but the fact is, you can do it yourself by following the appropriate instructions.

Computer support instructions

Before going ahead with this procedure, make sure to keep your laptop manual ready.

  • Fist of all you need to go through your laptop manual. Doing this avoids a lot of confusion as you move along with the procedure. You can find information about the maximum memory capability of your laptop and the kind of memory to use. 
  • See how much memory that your laptop currently have. You can get this information by accessing the “System Properties” window. You first need to know how much memory your laptop has before you  decide how much memory needs to be purchased. In some laptops, you are required to have equal amount of memory in each slot.
  • Now proceed to buy the appropriate memory chip. The function of your laptop becomes smoother if it has more memory. 
  • Make sure to get rid of the battery of your laptop to avoid any possible damage. Also do not take the memory chip out from the static proof till the time it is needed.
  • Remove the screws that hold the memory cover. Install the memory chips in the specified angle. 
  • Place the chip carefully into the socket. Note that you are not allowed to exert pressure while handling the memory chips. You can actually feel it slide in its place, provided if it is done correctly.
  • Put the cover back in its place and make sure that the screws are tight enough. Switch on the power to check if your laptop is detecting the newly installed memory. Both your laptop and Windows has to recognize the memory, and then only you can say that the process was successful.

Installing memory won’t be a big task, provided you follow all these computer support instructions without fail. If you have any doubts, contact the tech support team.

Tuesday, April 2, 2013

How To Retrieve An Unsaved Word Document?


For the last five years, I have been using Microsoft’s Word application to generate professional looking and unique documents, forms, letters, etc. From my POV; this is the best Word Processor application now available in the computer market.

Yesterday, while completing my class assignments in MS Word, I accidently closed the document without saving it first. Luckily, I was able to retrieve the word document that I forgot to save with the aid of technical assistance from the Microsoft team.

How to locate the Original Word Document?

  • Bring up the Windows Start menu by clicking the Start button situated to the lower left of your desktop screen.
  • Now input the name of your document into the search field and then press Enter.
  • Go through the search results and locate the Word document among them. If the particular document is not there in the list, go to the Start menu again and input the entire file name, including the .docx or.doc extension, into the search field, and then press Enter. Now the entire files with the .doc or .docx extension will get displayed. 
  • Now go through the search result to check whether the Word document that you are searching for is there or not. If not, then you have to go for a backup copy. 
You can follow the below instructions given by the reliable Microsoft Tech Support team to find the backup copy of the Word document. For this, you need to locate the document that has .wbk as the extension.

How to find out the backup copy of MS Word document?

  • Firstly, open Microsoft Word application on the computer by double-clicking the Microsoft Word short icon.
  • Once the application gets loaded completely, click on the Microsoft Office button located in the top right corner of the screen and select the option that reads Open from the drop down menu list.
  • Now locate the Files of Types list and choose the All Files option.
  • Now locate the backup file in the generated search results, and open the document by double-clicking on it. 

Alternative method

You can also make use of the search option in the Windows start menu for locating the files with .wbk as the extension. I personally think this method is simpler compared to the one discussed above.

For additional points on this topic, visit the Microsoft tech Support Website, and avail help from the support panel there.